FAQ
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What happens if there is bad weather?
Your safety is our number one priority! In the event of unsafe weather or water conditions, FBA will make the best judgement for the safety and satisfaction of the customers. If FBA makes the decision to cancel an event for this reason, the customer will have the option to reschedule their adventure to another time that works for them or simply be refunded.
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Are we guaranteed to see the animals (dolphins and manatees) advertised and pictured?
Here at FBA, it is our proud job to take you into the natural habitat of these wild animals and help our customers make memories that last a lifetime! Our guides are well trained to navigate the areas where we observe these majestic beings most frequently. However, since these are wild animals we can not 100% guarantee we see them on every trip. Thankfully our region of coastal Florida is loaded with diverse native wildlife that makes each tour unique!
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What should we bring on our tour?
All of FBA’s tours are centered around the outdoor exploration of coastal Florida’s natural environments. As a result, we recommend all customers BRING WATER, sun protection (sun glasses, sunscreen, hat, etc.), dry storage, and footwear that can get wet on your adventure.
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What type of kayaks do we have?
FBA uses top of the line sit-on-top kayaks which are stable, lightweight, and easy to paddle. They allow almost anyone of any age or ability an opportunity to participate.
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Is all gear provided for kayak tours?
FBA provides all kayaks, paddles, and life jackets for each tour. Guides also carry dry bags for customers to use to store small items such as phones, keys, wallets, etc.
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What storage options do we offer?
We recommend customers pack light and bring only their basic necessities for their tour. Leave most items that will not be needed during the tour at place of residence or in a personal vehicle. If that is not an option, the customers may coordinate with a guide to leave larger personal belongings in a safe place. Guides will provide dry bags for small items (phones, keys, wallets, etc) and carry it on their kayak during the tour. Customers can carry their personal items at their own risk or bring their own dry bags to safely carry their items with them during the tour.